FAQ - Clear Comp
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FAQs

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Do you do the integrations?

Yes! Our in-house team will handle all integrations necessary for a seamless process.

Is the platform customizable?

100%.

Will your team provide support?

Absolutely. Our dedicated support team is ready to assist with any inquiries, technical challenges or optimization needs.

Does ClearComp´s software adapt to commission plans of any size and complexity?

An integral part of our DNA is an unwavering commitment to adapt to the needs of the client. Since our software is written and maintained in-house, our ability to adapt to the client knows no limit.

What Level of support does ClearComp team provide?

We offer support for both day-to-day needs and platform enhancements as the need arises. Our SLA commitment to customers is to address the majority of all support inquiries the same day they are received. We are also able to respond rapidly to whatever changes in the platform are required by clients.

What training options are available before software implementation?

We offer training both in-person and on-line. The platform is easy to use, intuitive, and tailored to the specific needs of the customer. This approach minimizes the need for extensive comprehensive training.

Can ClearComp integrate with my existing systems?

Our platform supports a wide array of interfaces which facilitate the automated ingestion of necessary data and the return of results to the client.

Is ClearComp´s software tailored to specific industries?

This is not a “one solution fits all” approach to servicing customers. Bonus, commission plans and sales strategies vary greatly across industries, and our years of experience is brought to bear for every customer to adapt to their specific needs.

What happens if my data contains problems?

The platform supports, subject to the client’s policies and good practices, the ability to edit any and all data components which may be delivered to ClearComp with errors or omissions. This is done through a set of user intuitive tools and features within our platform which also provide complete history and auditability of every change made.

What level of security does ClearComp guarantee to keep my data safely protected?

ClearComp provides a robust security framework and is SOC2 Type 2 compliant, ensuring that your data is held to the highest standards of security and confidentiality. Our implementation of advanced encryption and adherence to industry best practices further reinforce the protection of your valuable information.

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